The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.
Unfortunately we do not accept returns for incorrectly ordered items or sizes. Therefore please check the sizing chart above for correct measurements. Return shipping costs will not be refunded.
If we authorise returns: Please ensure you return your item(s) unused/unworn, in the condition you received them and together with all original packaging, swingtags and labels attached. We thoroughly check all returned items to ensure they are in perfect condition to resell before we issue a refund or exchange.
A postage charge will be made for international exchanges. There’s no need to stick the sales receipt to the outside of the package or the product bag.
Your returned item(s) must arrive back with us no later than 10 days from the ‘Order Date’ printed on both the invoice and delivery sheets. We cannot refund or exchange any item(s) until it is delivered back to us. Please do not use priority courier shipping as we will be unable to refund this cost.
Charges/Refunds will be made to the credit card details you used for the original purchase. This may take up to 10 working days to appear as cleared funds on your account but is usually processed much sooner.